Frequently Asked Questions
Everything you need to know about our stone-ground nut butters and superfoods.
What is unique about the stone-grinding process?
Stone-grinding uses granite wheels to slowly apply pressure and friction, preserving the nutritional integrity and heat-sensitive enzymes of our ingredients while creating a silky-smooth texture.
Are Dastony products organic and non-GMO?
Yes, we are committed to purity. All our products are USDA Certified Organic, Non-GMO Project Verified, and contain no added oils, sugars, or artificial preservatives.
How should I store my nut butters?
While our products are shelf-stable, we recommend storing them in a cool, dry place. Since we don't use stabilizers, natural oil separation may occur; simply stir before enjoying.
What is your shipping policy?
We offer standard and expedited shipping across the United States. Orders are typically processed within 1-2 business days, and free shipping is available on orders over a certain threshold.
Do you offer returns on food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or is incorrect, please contact our support team within 7 days for a replacement or refund.
Are your facilities allergen-free?
Our facility processes various tree nuts and seeds. We follow strict GMP (Good Manufacturing Practices) and thorough cleaning protocols between batches to prevent cross-contamination.